All files that are to be streamed must be hinted for streaming. This is made possible by the hint track, which is a small piece of data inside a streaming movie file. Our streaming servers recognize the hint track and use it to guide the streaming process. The hint track is never sent to the viewer, it always resides on the server.
Hinting your movies is essential for streaming media hosting, because without a hint track, the viewer will see an error instead of video.
Quicktime Pro provides the ability to check for hint tracks in a video. Simply open the video qith Quicktime Pro, and select Window > Show Movie Properties. If there is a hint track, you will see the words “Hint Track” under the Name column.
If there is no hint track, contact us and we would be glad to help you prepare your media for online delivery.0