Why can’t I access my files with Windows explorer?

February 25, 2008 3:39 pm Tags: No Comments 1 karma points

Recently, GravityLab Multimedia migrated all user data to a centralized rack of servers. This has changed a few things. First, all users will log into our FTP server with the following new host: ftp1.gravlab.com. Second, Windows Explorer users now must specify the username and password in the address bar along with the host name. So now you must use the following format when accessing your files from Windows Explorer: ftp://your_user_name:your_password@ftp1.gravlab.com/

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