Welcome to GravityLab Multimedia!

This help document will help you get started with setting up your Basic Services for immediate use to start delivering your multimedia from a global content delivery network. Questions about Advanced Services or more technically advanced questions can be answered through our User Guides. You can also ask any question about your account by opening a ticket at http://members.gravlab.com

Basic Services Defined

Although your account may contain additional advanced features (such as Token Authentication Security, Real-time Reporting or Performance Analytics), every GravityLab account includes the following basic features:

  • Streaming Delivery (FMS , WMS, Silverlight, mp4, HTML5, etc) – This service is the typical method by which video and audio content is delivered by the GravityLab CDN to end users around the globe.
  • HTTP Large File Streaming Delivery – A large file is roughly any file over  300 Kilobytes. Typical large file delivery applications include video and audio delivery or software download. This method can be used to deliver HTML5 video, mp4, Quicktime video, and all other formats besides Windows Media and Flash
  • Flash Media StreamingGravityLab fully supports the most recent release of Adobe’s popular video streaming technology, Flash Media Server (FMS) 3.5. (both live streaming as well as video on demand)
  • Windows Media® Streaming – We stream you Windows Media content from  Windows Media Services 9 Enterprise Edition. Similar to Flash Media Streaming, GravityLab supports both live streaming as well as video on demand streaming for the Windows Media platform.
  • Media Control Center – Through this, customers will be able to interact with various GravityLab products, get important information, view reports and analytics, upload content, and manage their media.
  • Stats and Usage Reporting – As part of your Media Control Center, this reporting and analytics tool kit lets you monitor your bandwidth, data transfer rates, cache hit ratio and much more. Reports are given individually for each delivery platform as well as summed across all platforms. These reports are also fully configurable for varying durations of time.

Getting Started

At the heart of GravityLab streaming media hosting is the Media Control Center, which can be accessed by visiting http://my.gravlab.com

GravityLab's Streaming Media Control Center

Figure 1 – Media Control Center Home Page (click image for full size)

From the Home Page, you’ll see an overview of your account, including your Current CDN Usage, the Network/POP status, Total Hits, and any applicable maintenance notifications relevant at that time. When you start however, this will not have any information.

Adding your media to GravityLab’s Origin Storage Network

Streaming Media File Management

Figure 2 – FTP through Media Manager (click image for full size)

1. Upload Content to GravityLab – There are two methods for uploading content to GravityLab storage. You can either upload content using the File Transfer Protocol (FTP) through your own FTP client, or you can upload content through Media Manager Tab of the Media Control Center.

2. The FTP URL and log-in information for using your own FTP client is available for you in the Media Control Center under the “Media Manager” tab. If it isn’t already selected, select ‘File Management’. You can get all the URLs to your files by selecting them, and then to the right of the URL path, selecting the file type (HTTP Large [for Mp4, Quicktime], Windows Media or Flash. Here’s where you can copy and paste the URL, and select the type of file you’re using for the correct link:

Figure 3 – Getting the correct URL for your media (click image for full size)

Step Two – Using Files on the CDN

URL Scheme

Now that your files are a part of the GravityLab Network, you can directly access these files on your website. The URL Scheme defines how to embed/link to files from your web pages to the GravityLab CDN.

The URL can be found on the Object Home Page on either the HTTP Large Object Page, Windows Media, or Flash pages.


Step Three – Set Up Your Streaming Options

GravityLab ensures the best streaming experience that technology can offer by delivering cutting edge Adobe Flash and Windows Media streaming services.

Uploading Files

You can upload your Adobe Flash and Windows Media files via FTP. The URL for your player will then depend upon whether you are using Windows Media or Adobe Flash for your on-demand streaming solution.

  • Windows Media Serving – If your customer ID is 02, and your content is stored on the GravityLab origin, the URL for your Windows Media player would be:


You can learn more about this in the GravityLab WMS User Guide.

  • Flash Media Serving – The process for setting up On Demand Streaming for Adobe Flash is much the same, save for a few minor changes. Make sure not to store your FMS content in the root directory. In order to have the service perform correctly, you must create subdirectory for your files. Also, you should leave off the .flv file extension for the URLs in your Flash player. Your player URL would then be:


You can learn more about using Flash in the GravityLab Flash Video – Overview and Hosting Guide

What Now?

Login to your Media Control Center, take a look around! Upload your video through a FTP client of your choice or our interface through the Media Control Center.

Hopefully, this QuickStart Guide has helped you begin utilizing the GravityLab Streaming Media Global Content Delivery Network on your website.

This has only scratched the surface however – GravityLab provides additional exciting and useful features for optimizing your site’s performance and delivering content.

For more information about our services, contact us at 1-800-995-5832 or via the web at http://members.gravlab.com/

Please let us know how we can better serve you, we’re here to help. We’re not successful unless you are successful!

Interested in accelerating your website to a global audience? We offer an optional Add-on service for your web pages, images, css files, etc. Deliver your website from the country of the requesting viewer! :

  • Global Web Site Acceleration – You can add on “Small Object Delivery” to your account to deliver small files (images, web pages, small flash widgets, css files, etc) to deliver these small files from our global content delivery network. This is great if you have a global audience and you want your site to load ultra-fast. A European user gets your site images from Europe, North American users get the file from to the closest North American data center (there are 7 across the country), Australian users get the file from our POP in Syndney, etc. A small file is generally any file under  300 Kilobytes. Images, Javascript, CSS and text files all fall into this category. Examples of small file delivery applications include ad serving, e-commerce sites and photo sharing applications. Contact us today to add Global Small Object Delivery to your account.