Position Available: Multimedia Production Assistant

Hey, we’re Gravitylab. Gravitylab is video hosting for business, radio, live concerts and broadcast television.


We also just helped open a music venue in downtown Eugene, and work directly with the owners there in its operations.


We help businesses, radio stations, universities, medical groups and professional advertising firms add their videos to the web in a way that is easy but flexible for their IT staff. Gravitylab’s video hosting is reliable, fast, and provides superior performance to other professional and free options available. We help out clients find new and effective ways to build and engage with their customers using streaming video. Our entire company is focused on helping our customers add video to their websites, app or to TVs in the most efficient, performing way possible. We can take their video and put it anywhere and on any screen. We provide embedded, specialized customized players on the web, put video in Android and iPhone apps, and distribute via Roku, Chromecast, Vudu, Apple TV and more.


We are a driven, ambitious and imaginative team of people who care deeply about what we’re doing. Consistent, quality work leads to better online experiences, and we can make a meaningful impact by helping people identify and solve the right problems. Our team member’s personal growth leads to overall company growth as well.


We are always on the lookout for smart, fun, and hungry individuals that want to join in, learn, and work hard.


Our company is a collective of very smart people working remotely and together. This job, Multimedia Production Assistant, is in our offices in Eugene, Oregon and also from your home.


We expect you to…


Be An Entrepreneur: Be creative. Think scary big. Volunteer for impossible situations. Get shit done.


Simplify Everything: In every complex or impossible situation, we so clearly define the outcomes that all distractions are eliminated.


Be Passionate: Gravitylab wants you to bring a youthful spirit of optimism for problem solving through intellectual curiosity, collaboration and commitment.


Multimedia Production Assistant

Part time, up to 20 hours a week. Hourly, rate DOE
Hybrid position: work from your home (or wherever you wish) and in-office, depending on workload and training.
A couple perks: iPhone 6 provided after 30 day probationary period
Stipend for home internet provider after 60 day probationary period



Criminal Record Background Check
Ability to work from home during many work shifts, requiring:

  • • at home high speed internet connection
  • • a reliable computer


Job Specific
• Must be organized and able to switch rapidly between different projects
• Basic knowledge of online video and some media management (youtube, etc) is required
• A basic understanding of what types of experiences are made possible online by current digital technologies
• A marketing aptitude and the ability to pick up new technology concepts
• Ability and experience using Facebook, LinkedIn, Twitter, Google+, or some equivelent combination
• Familiarity with ticketing systems, or support systems, even if it’s from the receiving support perspective


Job Duties:

As the Multimedia Production Assistant you will provide general support to many aspects of the customer experience online. You will provide direct assistance to the Operations Director in a supportive role. Since the company is small, the job is diverse and overlaps marketing, general support, streaming video production and design and development. To a certain extent, this job can be defined by you: What are you really good at that can help our clients? What do you want to be better at with web development? What do you want to learn about with video? At a minimum the job duties will include:


• Assist Gravitylab in marketing / advertising on the social networks
• Learn our client management and support system, and become familiar with the client workflow – from creating an account, to uploading video into the CDN and linking to it. Be able to support other people doing it.
• Provide friendly and efficient service to the worldwide client base
• Be a point of contact to handle client inquiries, sales and support
• Compose thoughtful and accurate messages or help write replies to customer inquiries
• Research information and troubleshoot problems using available resources.




• You can learn core concepts quickly and work independently and honestly.
• You can work with grace under pressure
• You are self-motivated and eager to learn and produce
• Possess excellent writing and communication skills
• Respond professionally to inbound phone calls, including urgent situations.


Apply Now


Gravitylab is an Affirmative Action, Equal Opportunity Employer that values the strength that diversity brings to the workplace. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, race/ethnicity, protected veteran status, disability, or other protected group status. EEO is the Law

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