Posts tagged ‘Fanatical Support’

Expanding Our Partner Network With A Master Agent Program

September 8, 2014 9:00 am


This year, we’ve doubled down on helping our partners harness the power of the Managed Cloud and Fanatical Support for their clients. We have worked to empower our partners to offer their customers Rackspace’s superior cloud infrastructure and our suite of managed services that eliminate the need for their end customers to worry about the resources and management required to do it themselves.

As part of our continued effort to better serve our partners, we’re expanding our Rackspace Partner Network to include a new Master Agent/Agent Program, a program through which a new segment of partners can offer Rackspace Managed Cloud and award-winning Fanatical Support to their end customers.

Master Agents and Agents have historically been a key channel for reselling of traditional telco services like telephony and connectivity. As the industry evolves to embrace the cloud, these same Master Agents and Agents have proven to be fast adopters of cloud technologies with clients that are seeking out options to transform their businesses to the cloud. Through this new partner program, Rackspace will provide the highest level of support to ensure that an agent’s clients enjoy a smooth cloud implementation and support experience, which ultimately will enable agents to focus on building their business and engaging with clients.

Partners that join the Master Agent/Agent Program will have the opportunity to leverage a number of incentives, including market competitive compensation, pre- and post-sale resources, training and sales enablement and more.

We’re here to help you bring your clients into the Managed Cloud era and offer them the high-touch support they crave.

For more information on the new Rackspace Master Agent/Agent Program, email us at